FAQ

How can I systematically integrate customer-specific requirements into quality management?

The VDA has published a volume on the subject entitled "Customer-specific requirements in the automotive industry".

Here, the terms, customer-specific requirement and other customer requirements are explained first.

The volume outlines a process for how they can create customer-specific requirements and how they can systematically integrate their customer's customer-specific requirements into their management system.

A possible example based on the IATF standard structure rounds off the volume.